Privacy Policy

Last Updated: January 1, 2025

At KB Detailing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Schedule an appointment or request a quote
  • Contact us via phone, email, or contact form
  • Create an account on our website
  • Subscribe to our newsletter or promotional communications
  • Participate in surveys or promotions

This information may include: name, email address, phone number, mailing address, vehicle information, payment information, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited, time spent on pages, and navigation paths
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing appointments, bookings, and payments
  • Communicating with you about services, appointments, and updates
  • Sending promotional materials and special offers (with your consent)
  • Responding to your inquiries and customer service requests
  • Analyzing usage patterns to improve our website and services
  • Preventing fraud and ensuring security
  • Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who assist us in operating our business (e.g., payment processors, email service providers)
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • With Your Consent: We may share information with your explicit permission

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Restricted access to personal information
  • Secure payment processing through trusted providers

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a portable format
  • Restriction: Request restriction of processing under certain circumstances

To exercise these rights, please contact us at kaidenmbaty@outlook.com or (765) 372-0134.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: kaidenmbaty@outlook.com

Phone: (765) 372-0134

Address: 2204 N Ball Ave, Muncie, IN 47304